Return and Exchange Policy

We at UMAR KHAN are dedicated to providing the best possible service. Although we really hope you love your order, we are unable to accept returns or exchanges for any reason. You have seven days from the date of delivery to notify us if you discover any defects with the product's quality or the work done. The company's Quality Department will investigate the matter when you submit a query and get back to you promptly. If there is a significant issue with the goods, we may assess it and offer you an exchange or store credit for future purchases.

• The defective item that the customers supplied MUST be in its original form.
• In the event of an exchange, the client must present an email confirmation or invoice from the business.
• Order modifications may be accommodated within 48 hours (Not including unstitched articles).
• All placed orders are refundable within a day.
• Modifications must be disclosed within a week of receiving the item.
• Orders cannot be charged back, exchanged, or refunded.
• Exchanges and returns are not accepted for items that are on sale.
• Exchanges and returns are not accepted for items that are ready to ship.
• The only way to exchange or return an online order is through the UMAR KHAN online store.
• The company is not liable for bleeding, print damage, or color fading from washing; there is no return or exchange policy based on the customer's preference for the goods.
• According to the terms and conditions of COD, the courier company will not permit the customer to open the package prior to payment.
• All customers are hereby notified that the company is only providing the embroidery that is specified on the inlays; anything else used in the stitching is only for shoot purposes.
• The company does not provide a "money back guarantee" or "refund" for things that are purchased.
• For reasons like an item being out of stock, pricing problems, or the credit card issuer declining the payment, we have the right to cancel orders.